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Learn how to request a alternative Xbox controller


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Numerous Xbox gamers could also be dedicated to the model, however there’s no denying there are some points with the longevity of Xbox controllers, typically shedding performance of their bumpers or analog sticks. In the event you’re having hassle with yours, right here’s discover out in the event you’re eligible for a alternative Xbox controller.

Order a alternative Xbox controller by means of Xbox immediately

In the event you bought your controller from Microsoft immediately, or it’s the controller that got here along with your Xbox console, you may examine your guarantee standing with Xbox immediately.

Xbox help

On the Xbox help pages, there’s a easy on-line type on which you’ll enter your controller’s serial quantity to seek out out in case you are nonetheless underneath guarantee, and in the event you can request a alternative. This easy Xbox webpage additionally reveals you discover your Xbox controller serial quantity on each a regular controller and an Elite Wi-fi controller.

request replacement xbox elite 2 controller
Photos through Xbox help.

There’s additionally loads of data of Xbox’s help pages as to troubleshoot your controller, and replace your controller.

Microsoft account

Alternatively, there’s a extra in-depth web page through your Microsoft account, on which you’ll hyperlink your console, examine your system protection, and begin a service order. Merely head to your Microsoft account and choose Units, the place you’ll see all gadgets already linked, in addition to the choice to register a brand new Gadget.

How lengthy is an Xbox controller guarantee

The Guarantee size on a Xbox controller is simply 90 days, that means the problems want to indicate themselves inside roughly three months of buy for you to have the ability to request a alternative. An Xbox console, however, holds a guaranty of a yr. If you’re uncertain of whether or not your controller is inside guarantee or not, you may nonetheless use the pages above and it is possible for you to to seek out out earlier than sending your controller away.

If you’re having points along with your Xbox controller outdoors of the guarantee interval, it’d nonetheless be price contacting Microsoft, as they can restore or substitute your controller for a cost.

Converse to the retailer

In the event you didn’t buy your controller or console by means of Microsoft immediately, you could want to return to the retailer you bought it from to be able to request a alternative. Once more, if inside 90 days of the unique buy, the retailer in query will be capable of begin the restore or alternative course of.

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